A customer care representative from our local office in Nairobi will contact you to schedule a pick up or a delivery. Deliveries will be done at an extra cost. All orders destined to a location outside Nairobi will be shipped via courier service to your destination at an extra cost. We are able to ship to Mombasa, Nakuru, Kisumu, Eldoret, Nyeri, Meru, and many other towns and cities in Kenya. For any questions regarding pick up and delivery, please click on Contact Us above to contact our customer care department. Be sure to include your order ID number in the e-mail if you have one.